Frequently Asked Questions
Everything you need to know about the professional shaving experience.
What is the difference between the Green, Red, and White lines?
Each color represents a specific formula: Green is the classic refreshing formula with menthol and eucalyptus; White is designed for sensitive skin with oatmeal and green tea; Red is for thick, coarse beards with shea butter and sandalwood oil.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary by location but typically range from 7-14 business days.
Are Proraso products tested on animals?
No. Proraso does not test its products on animals, nor does it commission third parties to do so. We are committed to ethical manufacturing practices.
What is your return policy for grooming products?
Due to the hygienic nature of beauty products, we only accept returns on unopened and unused items within 30 days of purchase. If a product arrived damaged, please contact our support team immediately.
Do your products contain parabens or silicons?
Most Proraso products are formulated without parabens, silicons, mineral oils, or artificial colors to ensure the highest quality skin care and compatibility.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.